Privacy Policy

Posted: July 25, 2014’s Privacy Policy will help you understand how we collect and use the personal information you share with us through the web site, and will help you make informed decisions when using and its directly associated domains (collectively, "" or "Site")

By using or accessing, you are accepting the practices described in this Privacy Policy.

This privacy statement covers the site and its directly associated domains. If you have questions or concerns regarding this statement, you should contact us by mail at Pet360, Inc., Attn: Privacy Officer, 2260 Butler Pike, Plymouth Meeting, PA 19462.

Policies, Revisions, Notices

Your use of the Site, including any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all dispute resolution provisions therein, including arbitration, limitation on damages and choice of law. We reserve the right to change our Privacy Policy and our Terms of Use at any time. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on this site. If we make changes, we will post them. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

Information Collected By Us

Your visit to the Site provides us with personal information you choose to share, and Site use information collected by the Site as you use it. We require customers who register to use the services offered on our Site to give us contact information, such as their name, address, phone number, and e-mail address.

When you select to purchase a premium subscription or other product or service from our site, we collect your financial information such as your credit card number. This information is processed by us and by our banking services provider only, and none of your sensitive information is shared with any other third parties. You have the option to set up you and your pet’s profile on the Site, and to send messages, search for information, form groups, set up events, and transmit information. We collect this information so that we can provide you service and offer personalized features. In most cases, we retain it so that you can find it again. When you update information, we may keep the prior version for a period of time.

You post user content on the Site at your own risk. We cannot control the actions of other users or visitors who may see your information. We cannot guarantee that content you post will not be viewed by unauthorized persons. If a user chooses to post personally-identifiable information to our website, it may be used by other users of the website to contact you. We are not responsible for the personally-identifiable information a user chooses to post to our website in their profile pages, You understand and acknowledge that copies of removed content may remain viewable in cached/archived pages or if stored by others.

When you visit and enter the Site, we collect your browser type and IP address. We also store information from your browser using "cookies," pieces of data stored on your computer that is tied to information about the user. For example, we may use a persistent cookie that stores your login ID (but not your password) to make it easier for you to login when you return. We also may collect information about your use of our Site, such as the amount of time you spent on our Site and which pages you click. Currently, our systems do not recognize browser “do not track” signals; The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Certain portions of our Website may not be accessible to you if you disable cookies. Please see Targeted Advertising for information about how you may opt-out of targeted advertising. You can manage use of cookies through your browser settings.

If you choose to use a service on our site to tell someone about the Site, we will ask you for information needed to send the invitation, such as your friend's email address. We store this information to send this one-time invitation, and to track the success of our referral program. By using the Site, you are consenting to have your personal data transferred to and processed in the United States and elsewhere.

Children Under 13

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information on this Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at by mail at Pet360, Inc., Attn: Privacy Officer, 2260 Butler Pike, Plymouth Meeting, PA 19462.

Use of Information

When you register on our site, your name, email and profile information are available to us and to the other users of our site to allow you to connect with other people. Profile information you submit to will be available to users and visitors of Your Site user name and other information will be available to us, and to users and visitors of the Site, and limited pieces of information may be made available to third party search engines. This is primarily so your friends and family and other dog owners can find your dog’s pages. All content posted in the site’s community areas is public, including user-created pages and content added to those pages. Where you submit information to the Site, you generally cannot remove such communications.

We may occasionally use your name and email address to send you notifications regarding new services offered by or through may send you announcements from time to time. For instance, if someone sends you a message, if someone posts on a forum in response to you, or if there is a dog show coming to your area, you may receive an email alerting you. These emails are not promotional in nature and you generally cannot opt out of these communications. Your information is used by primarily to be presented to others permitted to view that information.

Sharing Information is about sharing information with you, and with your friends, family, and other dog lovers. We may provide information to service providers with which we partner to bring you services. Specifically, we may use third parties to facilitate our business, such as to host or co-host our computer servers, or to send out emails. These third parties are not authorized to use your personally identifiable information for their promotional purposes.

We may be required to disclose user information in response to legal requests, such as subpoenas or court orders, or as required by law or regulation, but we do not disclose information without a belief that such a request meets applicable legal standards. Additionally, we may share account or other information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.

We sometimes run contests on our site in which we ask visitors for contact information (like their email address), and we may ask additional optional survey information (like product preferences). We will use information from contest entries to contact you if you win, and names of contest winners will be made available upon request, as required by law. We may use survey information for aggregate analysis of our contest entrants. Your choice of whether to participate in a contest will have no effect on your ability to access or use the rest of our website. We may offer products or services jointly with other companies. You will be able to tell when another company is involved, and we may share customer information with that company in connection with your interest in such products or services.

We may share your information between and among Pet360, Inc., and its current and future parents, affiliates, subsidiaries, companies under common control and ownership, divisions and designees.

If the ownership of all or substantially all of the Company changes, your information may be transferred to the new owner. In any such event, we shall notify you by a prominent notice in this area of our site.

We may disclose general, non-identifying information about you to third parties for purposes such as aggregating users’ and visitors’ Site behavior and preferences, and personalizing advertisements and promotions that support


Advertisements that appear on the Site are sometimes delivered to our users by third party advertisers. Those third parties automatically receive your IP address when this happens. Such advertisers may also download cookies to your computer, or use other technologies such as JavaScript and "web beacons" to track the effectiveness of their ads and/or to customize ad content. This allows the advertisers to recognize your computer each time they send you an advertisement, to collect information about where your computer or browser saw their advertisements, and to determine which advertisements are clicked. does not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stored on unless you choose to share it with them. This Privacy Policy covers the use of cookies by and does not cover the use of cookies or other tracking technologies by any of its advertisers. contains links to other websites. We are not responsible for the privacy practices of other sites. Please be aware when you leave the Site to read the privacy statements of each site. This Privacy Policy applies solely to information collected by

If you use a bulletin board, blog, or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the presence or the use of personally identifiable information that you choose to submit in these forums.

Security takes reasonable precautions to protect our users' information. Account information is located on a secured server behind a firewall. If you enter information such as a credit card number or your password, we encrypt that information using secure socket layer technology (SSL). Email and instant messaging are not regarded as secure media, so please do not send private information to us by email or instant messaging services. If you have any security questions, please contact us by mail at Pet360, Inc., Attn: Privacy Officer, 2260 Butler Pike, Plymouth Meeting, PA 19462.


California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to by mail at Pet360, Inc., Attn: Privacy Officer, 2260 Butler Pike, Plymouth Meeting, PA 19462.

Opt-Out Policy reserves the right to send customers certain communications relating to the Service, such as service announcements, profile notifications and administrative messages, which are considered part of your account, without offering you the opportunity to opt-out of receiving them. reserves the right to send promotional emails to our users. If we do, you will have the opportunity, via a link within each such message, to opt out of receiving further promotional emails.

Correcting & Updating Your Information

To access, change or update your information, access your account pages and profile by signing into your account on our Site. In the event that you no longer require our services and would like to close your profile from our site, please login to your account, and use the options provided. If you need help with this process, please contact support.

Contact Us

If you have any questions about this privacy policy, please contact us at: - by mail at Pet360, Inc., Attn: Privacy Officer, 2260 Butler Pike, Plymouth Meeting, PA 19462.